Crafting your

Crafting your

DIGITAL FUTURE

DIGITAL FUTURE

Vision and Mission

Vision and Mission

Empowering Organizations to

Thrive in the Digital Age

Empowering Organizations to Thrive in the Digital Age

To be the trusted advisor and strategic partner, empowering organizations to unlock the full potential of innovation and digital transformation through tailored strategies and solutions, guiding them to achieve lasting impact

To be the trusted advisor and strategic partner, empowering organizations to unlock the full potential of innovation and digital transformation through tailored strategies and solutions, guiding them to achieve lasting impact

Services Offering

Services Offering

Digital Consulting

Digital Consulting

From Strategy to Execution: Dalus crafts tailored, actionable strategies, guides implementation and builds your team’s capabilities for lasting success

Innovation & Digital

Transformation Strategy

Customer Experience

Strategy

Digital Target Operating

Model

Digital Go-to-Market

Strategy

Strategy Implementation

Support & Guidance

Training & Enablement

Dalus Consulting provides end-to-end digital consulting services, guiding you from strategy definition—aligned with your corporate objectives—to execution with clear and actionable implementation roadmaps. We believe that innovation and digital transformation succeed when grounded in a well-crafted strategy, and we bring that strategy to life through a Digital Operating Model that translates vision into reality. By building your team’s capabilities, we enable lasting success and autonomy.

Dalus Consulting provides end-to-end digital consulting services, guiding you from strategy definition—aligned with your corporate objectives—to execution with clear and actionable implementation roadmaps. We believe that innovation and digital transformation succeed when grounded in a well-crafted strategy, and we bring that strategy to life through a Digital Operating Model that translates vision into reality. By building your team’s capabilities, we enable lasting success and autonomy.

Dalus Consulting offers a comprehensive approach to Service Experience Design, guiding you from initial service and product concept through to detailed blueprinting and implementation. We focus on customer-centricity, so every aspect -whether service or product- is thoughtfully designed with the user’s needs and behaviors in mind. Our process includes rigorous testing and validation, resulting in a final outcome that is user-friendly, cohesive, and impactful throughout the entire experience

Dalus Consulting offers a comprehensive approach to Service Experience Design, guiding you from initial service and product concept through to detailed blueprinting and implementation. We focus on customer-centricity, so every aspect -whether service or product- is thoughtfully designed with the user’s needs and behaviors in mind. Our process includes rigorous testing and validation, resulting in a final outcome that is user-friendly, cohesive, and impactful throughout the entire experience

Service Experience Design

Service Experience Design

From Strategy to Execution: Dalus crafts innovative, customer-centered services, refining every touchpoint through research, prototyping, and service blueprints

From Strategy to Execution: Dalus crafts innovative, customer-centered services, refining every touchpoint through research, prototyping, and service blueprints

Ideation and New Product/

Service Conception

User Experience and Customer Experience Design

Service Blueprinting

Service Implementation and Continuous Improvement

User Centric Research,

Testing and Validation

Prototyping and Wireframing

What we do

We work closely with clients across various industries, providing expert guidance to navigate the specificities of the digital age. We focus on delivering impactful solutions that align with our client’s unique business objectives, enabling sustainable growth and a competitive edge

We work closely with clients across various industries, providing expert guidance to navigate the specificities of the digital age. We focus on delivering impactful solutions that align with our client’s unique business objectives, enabling sustainable growth and a competitive edge

Discovery  & Insights

Engaging deeply to understand your unique goals, challenges, and opportunities across all relevant areas

1

Implementation & Execution

Bringing the strategy or design to life with a focused approach, enabling seamless execution across all stages

2

Strategic Planning & Design

Developing and executing a tailored plan that aligns with your objectives, whether it’s a strategy or service experience design

3

Continuous Collaboration & Capability Building

Partnering with you for ongoing support, and enhancement, while also building your team’s capabilities to ensure sustained success

4

Our Partner Journey

Discovery  & Insights

Discovery  & Insights

Engaging deeply to understand your unique goals, challenges, and opportunities across all relevant areas

Engaging deeply to understand your unique goals, challenges, and opportunities across all relevant areas

1

Implementation & Execution

Implementation & Execution

Bringing the strategy or design to life with a focused approach, enabling seamless execution across all stages

Bringing the strategy or design to life with a focused approach, enabling seamless execution across all stages

3

Strategic Planning & Design

Developing and executing a tailored plan that aligns with your objectives, whether it’s a strategy or service experience design

2

Strategic Planning & Design

Developing and executing a tailored plan that aligns with your objectives, whether it’s a strategy or service experience design

2

Continuous Collaboration & Capability Building

Continuous Collaboration & Capability Building

Partnering with you for ongoing support, and enhancement, while also building your team’s capabilities to ensure sustained success

Partnering with you for ongoing support, and enhancement, while also building your team’s capabilities to ensure sustained success

4

Our Partner Journey

Why Work with Us?

Why Work with Us?

Customized Strategies & Solutions

We define tailored strategies and solutions designed specifically to meet the unique challenges and goals of your business, avoiding one-size-fits-all approaches.

Empowerment & Enablement

We focus on building your internal capabilities, equipping your team with the tools and knowledge to achieve and sustain long-term success beyond our engagement

Proven Industry

Expertise

We have a strong track record across various industries, delivering impactful strategies and solutions that drive lasting, meaningful impact.

Regional & Global Knowledge

We combine deep regional expertise with access to a global network of experts, enabling locally relevant and globally informed strategies and solutions.

Regional & Global Knowledge

We combine deep regional expertise with access to a global network of experts, enabling locally relevant and globally informed strategies and solutions.

Commitment to

Success

We work side by side with you, focusing on delivering results that align with your vision and objectives, creating lasting success.

Testimonials

Testimonials

Meet the Team

Meet the Team

Meet the Team

Driss Lahjouji is a seasoned expert with over a decade of experience in innovation and digital transformation across the EMEA region. As Managing Director of Dalus Consulting, he is dedicated to working with organizations frame, define, and achieve their digital ambitions, driving transformative change and lasting success.

Driss Lahjouji is a seasoned expert with over a decade of experience in innovation and digital transformation across the EMEA region. As Managing Director of Dalus Consulting, he is dedicated to working with organizations frame, define, and achieve their digital ambitions, driving transformative change and lasting success.

Driss Lahjouji is a seasoned expert with over a decade of experience in innovation and digital transformation across the EMEA region. As Managing Director of Dalus Consulting, he is dedicated to working with organizations frame, define, and achieve their digital ambitions, driving transformative change and lasting success.

mANAGING DIRECTOR

mANAGING DIRECTOR

Digital Platforms

Agri-tech & Climate-tech

Mining

Ex IBM, Siemens

Innovation & e-Commerce

Logistics & Supply Chain

Retail & E-Commerce

Ex Maersk, DP World

Strategy & Transformation

Government & Public Sector

Education & Training

Ex McKinsey

Product & Experience Design

Retail & E-Commerce

Fintech & Family Offices

Ex Amazon, Monitor Deloitte

Strategy Implementation

FinTech & InsureTech

Retail

Ex Amadeus IT Group

Our Values

Our Values

Integrity

Upholding transparency, and accountability in all our engagements, building trust with every interaction

Upholding transparency, and accountability in all our engagements, building trust with every interaction

Innovation

Reinventing the art of the possible to deliver cutting-edge strategies and solutions that keep our partners ahead of the curve

Reinventing the art of the possible to deliver cutting-edge strategies and solutions that keep our partners ahead of the curve

Impact

Driving meaningful, measurable outcomes that enable long-term success and sustainable growth for our partners

Driving meaningful, measurable outcomes that enable long-term success and sustainable growth for our partners

Collaboration

Adopting a customer-centric approach, tailoring strategies and solutions to meet partner’s unique challenges & objectives

Adopting a customer-centric approach, tailoring strategies and solutions to meet partner’s unique challenges & objectives

Agility

Ensuring responsiveness to evolving technologies, trends, and partner needs to remain relevant & effective

Ensuring responsiveness to evolving technologies, trends, and partner needs to remain relevant & effective

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